Testimonials & Reviews
West County Rheumatology
Rheumatologists located in Saint Louis, MO
West County Rheumatology always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 413 reviews with an average rating of 4.91 out of 5 stars. Please read what others are saying about West County Rheumatology below, and as always, we would love to collect your feedback.
Karmen F.
Submitted 10/12/20
Lauren was very professional and knowlegeable answering all my questions.
Christina C.
Submitted 10/09/20
Always a pleasure!
Judy B.
Submitted 10/08/20
Allison is always informative and knowledgeable. Seeks answers to my issues.
Jeanne Z.
Submitted 10/07/20
Allison is great. She really listens to me and we work as a team for healing.
Jeffrey T.
Submitted 10/07/20
Excellent as always
Chandra R.
Submitted 10/02/20
I feel like I’m finally getting answers and I was heard!
Mica C.
Submitted 10/01/20
Overall I really love and appreciate this practice. They really care and are thorough. They have been consistently very difficult to reach, without voicemail capability and typical hold time of 10 minutes or longer. This has been a challenge considering their office hours are typical business hours during the times I work. There also seems to be a lack of knowledge regarding their own website. I have sent multiple messages to the practice through that website and they have gone unanswered and I have been told they don't know what I'm talking about. I also never receive the tele-health links to my phone which has caused issues in appointment punctuality. March of 2021 will be officially 2 years that I have been with this practice. In that time according to them I have had 3 missed/no show appointments. That is not acceptable on my end, and it not the normal practice for me. However, further scheduling and punctuality concerns/issues have included the continued phone/tech issues on their end that have been going on, and have remained unresolved for some time now. While I understand I am obviously not the only patient they have to worry about, I have other health issues I am struggling with. They are not the only practice/physicians I see and I am constantly juggling a lot, while having a full time job. In the past 3 months I have been averaging a total of 3 to 4 doctor's appointments a month. So far, for the month of October I have 6 scheduled appointments. With brain fog being one of the common symptoms of autoimmune it has been somewhat discouraging to get some of the feed back about my appointments/punctuality. I agree that I should be held accountable but I feel like that goes both ways, and I am trying my best. I have never said anything to them about them being late or running behind for my appointments. I don't like the continued comments of me being let go as a patient constantly looming over me. Moving forward, I am hopeful that their office issues will soon be resolved and that using their portal will assist with future appointments. I would still highly recommend this practice to anyone, but just be aware that these are some things you may run into.
Sean G.
Submitted 10/01/20
Your service inside your office is great. Lauren is very professional . I always feel good about the care she provides. The portal is a great tool .
Carolyn C.
Submitted 09/29/20
Always very professional and efficient. Lauren in warm and caring. Everyone in the office is very helpful.
Sean D.
Submitted 09/29/20
Professional and informative as always
Ira B.
Submitted 09/28/20
Always informative & detailed - very pleasant and explains tests and options clearly
Karen K.
Submitted 09/26/20
Staff was warm and caring. Dr. Kamat is the right doctor for me. She listens to you and is caring of her patients!! I recommend her highly!
Leisa F.
Submitted 09/25/20
Always treated with respect and care discussed thoroughly. Never feel rushed.
Nicole H.
Submitted 09/25/20
Lauren is great! She has a great bedside manner and is caring with her patients.
Mary Kay R.
Submitted 09/24/20
Lauren always takes the time to listen to you and is very knowledgeable. Staff is friendly and always willing to help when needed.
Rhonda H.
Submitted 09/20/20
Great experience. Allison is very professional and nice. This saved me 4 hours of driving. I loved it.
Anne M.
Submitted 09/14/20
Excellent!!!
Barb C.
Submitted 09/10/20
As always highly pleased.
Whitney R.
Submitted 09/08/20
I always have great visits with Allison and Dr. Kamat! I’ve never felt rushed, and they always explain things thoroughly.
Deborah F.
Submitted 08/31/20
Grateful for Dr. Kamat’s time with me, thorough exam, detailed questions and really listening to my responses, and her knowledge and experience. I look forward to a partnership between doctor and patient as I learn and learn to manage.